These terms and conditions form the basis on which you can visit our website. Please read them
carefully as they contain important information.
This site is owned and operated by Inner Compass BV. By visiting our site and/ or purchasing
something from us, you engage in our “Service” and agree to be bound by the following terms and
conditions (“Terms of Service”), including those additional terms and conditions and policies
referenced herein. These Terms of Service apply to all users of the site, including without limitation
users who are browsers, vendors, customers, merchants, and/ or contributors of content.
If you have any queries about these terms and conditions or if you have any comments or complaints
on or about our website, you can contact us at info@innercompass.cards
Customer Service
We are happy to help and can answer any questions or provide recommendations via email prior to
purchase. Please contact us by email or use the FAQ’s page. Throughout the site, the terms “we”, “us”
and “our” refer to Inner Compass B.V. Terms, ‘you’ and ‘your’ refer to the customer/site user. Inner
Compass BV offers this website, including all information and services available from this site to you,
the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Any new features or tools which are added to the current store shall also be subject to the Terms of
Service. We reserve the right to update, change or replace any part of these Terms of Service by
posting updates and/or changes to our website. It is your responsibility to check this page periodically
for changes. Your continued use of or access to the website following the posting of any changes
constitutes acceptance of those changes. Our store is hosted on Woocommerce. They provide us with
the online e-commerce platform that allows us to sell our products and services to you.
Purchasing Currency
Please note purchasing currency is EURO – all other currencies can be used as a guide only.
Promotions and Discount Codes
Only one code is permitted per order and must be entered correctly in the Discount Code box provided
at the checkout page. When entered correctly the Discount Code will generate the reduction in your
basket. We regret we cannot process codes retrospectively after the order has been placed due to the
cost of bank processing fees on refunds. The best way to keep up-to-date on offers is via social
media.
Shopping with us
This sale contract is valid from notification of your order being despatched and is held within The
Netherlands or International. We must receive payment of the whole of the price for the goods that you
order before your order can be accepted. Once payment has been received by us we will confirm that
your order has been accepted by sending an email to you at the email address you provide in your
order form. This email confirmation is not a binding acceptance of your order, it is confirmation that the
order has been processed. Our acceptance of your order comes with the despatch confirmation. We
reserve the right to refuse an order at any time without liability.
Ownership of Rights
All rights, including copyright, in this website are owned by or licensed to Inner Compass BV. Any use
of this website or its contents, including copying or storing it or them in whole or part, other than for
your own personal, non commercial use, is prohibited without our permission. You may not modify,
distribute or repost anything on this website for any purpose.
Accuracy of Content
We have taken care in the preparation of the content of this website, in particular to ensure that prices
quoted are correct at the time of publishing and that all goods are as described by the brand.
However, orders will only be accepted if there are no material errors in the description of the goods or
their prices as advertised on this website. We reserve the right to correct or cancel the order it an error
occurs. Any weights, dimensions and capacities given about the goods are estimates only. If you have
questions about your use of the card deck, please email us for further information or use the FAQ’s
page. We make no guaranties or representations of any kind as to any of the information posted or
contained on www.innercompass.cards. By using this website and the information herein, you do so at
your own risk. The information contained on www.innercompass.cards is provided on an "as is" basis.
Inner Compass B.V. hereby disclaims all warranties, express or implied, including, but not limited to all
warranties of merchantability, fitness for a particular purpose, and/or non-infringement.
Inner Compass B.V. will not be liable for any damages, whether direct, incidental, consequential or
punitive damages, arising out, use of, or inability to use information posted on
www.innercompass.cards or its social media. This site may contain certain information and is provided
for your reference only. We reserve the right to modify the contents of this site at any time, but we
have no obligation to update any information on our site. You agree that it is your responsibility to
monitor changes to our site.
Availability
All orders are subject to acceptance and availability. If the card deck you have ordered is not available
from stock, we will contact you by e-mail (if you have given us your details). You will have the option either
to wait until the item is available from stock or to cancel your order.
Ordering Errors
You are able to correct errors on your order up to the point on which you click on proceed to check
out during the ordering process. If you should place an order for an incorrect item, please email us at
info@innercompass.cards to amend the order. If the order has been despatched, you will be liable for
cost of delivery to and return delivery. Please view our refund policy for further details.
Price
Please note purchasing currency is EURO – all other currencies can be used as a guide only.
The prices payable for goods that you order are as set out in our website. All prices are inclusive of
VAT at the current rates and are correct at the time of entering information.
Delivery
You are required to pay extra for the delivery. We will deliver the goods to the address you specify for
delivery in your order. It is important that this address is accurate, we take no responsibility for non-
delivery due to an error on the order addresses. We cannot accept any liability for any loss or damage
to the goods once they have been delivered in accordance with your delivery instructions (unless this
is caused by our negligence).
Estimated delivery time in:
– The Netherlands: within 2-3 working days *
– Europe: within 10 working days *
– Worldwide: within 20 working days *
– USA & Canada: within 5-8 working days* (depending the State and its location)
Any order before noon will be sent the same day and after 12.00 the following day.
*Please note delivery times are not guaranteed. If delivery is delayed due to any cause beyond our
reasonable control, the delivery date will be extended by a reasonable period. You will become the
owner of the goods you have ordered when they have been delivered to you. Once goods have been
delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
Delivery charges vary according to the country ordered and cannot be refunded, unless we send you
and item in error, or your item is damaged in transit.
Cancellation Rights
You have the legal right to cancel your order within fourteen days of receipt of your goods (with the exception of any made to order items). You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty, however the cost of shipping the item to you if incurred by us may be deducted from the refund.
You will need to notify us if you wish to cancel your contract in writing. Cancellations are only processed with a Returns Number issued by us.
Please refer to our Refund Policy page for details on how to cancel an order.
If you have received the goods before you cancel your contract then you must send the unused, undamaged goods back to our contact address at your own cost and risk. If you cancel your order but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
Once you have notified us that you are cancelling your order, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.
You will be re-credited for the costs incurred in returning faulty or unsatisfactory goods.
Cancellation By Us
We reserve the right to cancel the contract between us if:
We have insufficient stock to deliver the goods you have ordered;
We do not deliver to your area; or one or more of the goods you ordered was listed at an incorrect
price due to a typographical error or an error in the pricing information received by us from our
suppliers. If we do cancel your order, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your
order.
Liabilities
If you do not receive the order within 30 days of the date on which you ordered them, we will have no
liability to you unless you notify us in writing at our contact address of the problem within 60 days of
the date on which you ordered the goods (unless this is not reasonably practicable).
If you notify a problem to us under this condition, our only obligation will be, at your option:
1. to make good any shortage or non-delivery
2. to replace or repair any goods that are damaged or
3. to refund to you the amount paid by you for the goods in question in whatever way we choose,
including credit note.
Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.
You must observe and comply with all applicable regulations and legislation, including obtaining all
necessary customs, import or other permits to purchase goods from our site. Certain national laws
may prohibit the importation or exportation of certain goods to you. We make no representation and
accept no liability in respect of the export or import of the goods you purchase. You will be liable for
any customs, duty or tax amount on import of goods.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you
might have as a consumer under applicable local law or other statutory rights that may not be
excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting
from our negligence.
Changes To Legal Notices
We reserve the right to change these terms and conditions from time to time and you should look
through them as often as possible.
Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude
our liability to you) the enforceability of any other part of these conditions will not be affected.
Privacy
You acknowledge and agree to be bound by the terms of our privacy policy.
Third Party Rights
Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
User Comments, Feedback and other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a
request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether
online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any
time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any
comments that you forward to us. We are and shall be under no obligation (1) to maintain any
comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any
comments. We may, but have no obligation to, monitor, edit or remove content that we determine in
our sole discretion are unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise
objectionable or violates any party’s intellectual property or these Terms of Service. You agree that
your comments will not violate any right of any third-party, including copyright, trademark, privacy,
personality or other personal or proprietary right. You further agree that your comments will not
contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or
other malware that could in any way affect the operation of the Service or any related website. You
may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead
us or third-parties as to the origin of any comments. You are solely responsible for any comments you
make and their accuracy. We take no responsibility and assume no liability for any comments posted
by you or any third-party.
Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the
site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any
unlawful acts; (c) to violate any international, or local regulations, rules, laws, or local ordinances; (d)
to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e)
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on
gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false
or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will
or may be used in any way that will affect the functionality or operation of the Service or of any related
website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to
spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to
interfere with or circumvent the security features of the Service or any related website, other websites,
or the Internet. We reserve the right to terminate your use of the Service or any related website for
violating any of the prohibited uses.