FAQ

By visiting our web shop, select your item and add to cart, click on ‘check out’ button at the top-right of
the webpage and ‘proceed to checkout’. We must receive payment of the whole of the price for the goods that you order before your order can be accepted.
*For more information concerning payment please see our Terms & Conditions

Yes, in the keepsake box you will find a booklet with an introduction, user manual containing instructions, and texts for all 49 cards to deepen your understanding.

Drawing a card and reading the accompanying text will take just a few minutes but the effect of
priming yourself will continue throughout the day, as you will start to see things differently. You can also always choose to take more time and sit with the specific card at hand and let it reframe your past experiences and future intentions.

All 49 cards and the booklet fit into the sturdy keepsake box. With its dimensions of 8.3 x 5.2 x 1.1 inches ( 21 x 13.2 x 2.8 cm) the box is designed to fit through your mailbox.

The 49 cards are based on the elements of the 7 chakras and also 7 pillars for which inspiration was
found in sources ranging from philosophy, science, psychology and the natural world, to ancient
wisdom from all ages, such as the Mayan culture, Taoism, Buddhism, and the I Ching.
We arranged and categorised these 7 x 7 sources along a specific algorithm, one card contains many
levels of depth and interconnectedness. All for you to explore during many years to come!

We printed the cards on a high quality paper that feels solid and is durable. We have used a full colour
mat print. Every card measures 5 x 3.5 inches (12.7 x 8.9 cm) and has rounded corners.

The Inner Compass cards and Inner Compass – Love cards are being sold for €39 including VAT.
The Inner Compass – Kids cards are being sold for €24,90 including VAT.

Please note, the purchasing currency is either EURO or USD. All other currencies can be used as a guide only.

The Inner Compass cards are available in English, Dutch, and French.
For the French Inner Compass cards, please visit Hachette Pratique.

The Inner Compass – Love cards are available in both English and Dutch.

The Inner Compass – Kids cards are available in both English and Dutch.

The short answer is no you don’t need to change any belief you have.
The long answer is that the process of disrupting old beliefs and finding new meaning works
regardless of what belief. Some find comfort in the understanding of how our minds are primed and
how this makes us reflect on our intuition. Others might believe some kind of higher power directs the
cards you draw, or the images and thoughts you experience. They see themselves as part of or in
connection with the collective unconscious, the universe, the Tao, Randomness, Buddha Nature, God, Source, Chaos, or other.

Our warehouse will deliver the goods to the address you specify for delivery in your order. It is
important that this address is accurate, we take no responsibility for non-delivery due to an error on the order addresses.

Estimated delivery time in:
–       The Netherlands: within 2-3 working days *
–       Europe: within 5-12 working days *
–       Worldwide: within 14 working days *

–       USA & Canada: within 5-8 working days (depending the State and its location)*
Any order before noon will be sent the same day and after 12 pm the following day.

*Please note delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period.

We wanted the cards and the box to fit through the mailbox hence we went for a relatively
straightforward yet beautiful product. We won’t add any unnecessary fluff or complicated rewards that
can potentially delay the shipping. We want you to enjoy the enrichment that engaging with inner
compass cards gives as soon as possible.

Returns
We accept returns for a refund or store credit within 14 days of your purchase date. The card decks must be returned unopened/unused, in their original plastic wrap packaging. Goods remain the property of the purchaser until they arrive to us in a saleable condition. We are unable to replace or refund items damaged in transit to us.

Card decks damaged or sent in error
We are happy to offer replacements on Inner Compass decks damaged in transit or sent in error. Please reach out to us at info@innercompass.cards

Shipping
Please contact us before you start shipping at info@innercompass.cards. We’ll let you know about all the shipping details for your specific case. Please retain a proof of postage.

Exchanges
Please contact us if you have ordered an item in error and we will endeavor to swap the unopened, unused item for the one you require. This is at our discretion.

Receiving a refund
A refund will be issued once we have received your returned items. Any items that are damaged when we receive them are not eligible for a refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction.

Should you have any queries relating to your delivery or order please contact us via email at info@innercompass.cards.

We aim to reply to emails within 2 – 3 working days however this may take longer during busy periods.